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AI Agents

A good AI agent is not a chatbot with marketing promises. It is a controlled workflow: ingest information, structure data, prepare tasks, let humans decide at the right points.

// 01 · our position

What AI agents can do — and what they cannot

AI agents are tools, not miracle workers. They excel at automating repetitive tasks, structuring large datasets, and preparing decisions. What they cannot do: think strategically, go rogue creatively, or replace your customer relationships.

That is why we build agents with clearly defined approval gates. The AI does the groundwork — you make the decision.

  • ✓ Structure & evaluate data
  • ✓ Automate workflows
  • ✓ Prepare decisions
  • ✗ Think strategically
  • ✗ Replace customer relationships
  • ✗ Work without oversight
// 02 · use cases

Use Cases

Concrete workflows — every card shows its path through the switchboard.

use case

Lead Qualification

Automated intake, scoring, and routing — humans decide at the right points.

use case

Content Workflows

Structured content production with AI assistance, not AI-generated spam.

use case

Data Processing

Ingest, structure, and route data automatically. Audit trail included.

// 03 · live demo

The agent at work.

One inquiry, four stations — with real artifacts. And nothing is sent until YOU say so.

inbox

an inquiry comes in

agent: extraction

facts & confidence

your approval

approve or revise

reply & crm

sent, documented

inbox — 1 new
from
max@example.com
subject
Website + SEO

Hi, we need a relaunch of our website — and we finally

want to be found. Budget is around 5–10k.

agent — extraction.json
nameMax Mustermann
budget5–10k €
regionOffenburg
intentrelaunch + SEO
draft — reply to max
to
max@example.com
subject
Re: Website + SEO

crm — contact updated
Max Mustermannstatus: answered ✓
source: website formfollow-up: thu 12:00
protocol: draft, approval, dispatchcomplete
documented

// click completed stations to reopen their artifacts.

// 04 · deliverables

Deliverables

Not a promise — a protocol.

protocol — every agent projecthuman-in-the-loop ✓
01 Workflow Design ✓ documented
02 Agent Development ✓ documented
03 Human Approval Gates ✓ documented
04 Monitoring & Logging ✓ documented
05 Process Documentation ✓ documented
06 Iteration & Optimization ✓ documented
07 Regular Workflow Optimization ✓ documented
08 Messaging Integration ✓ documented
// 05 · straight talk

An honest word.

// when is an agent not worth it?

If the process itself is broken, an agent only automates the chaos.

AI agents pay off for recurring, well-describable groundwork: qualifying, extracting, preparing. They do not pay off as a substitute for decisions, for one-off tasks — or when nobody can say what “correct” even means.

That is why every agent project here starts with the process, not with the model. And sometimes the honest recommendation is: no agent.

Pillowcase

Agent platform for ops teams: categorize, extract, prepare — decisions stay with humans.

view case →
// 06 · asked directly

You ask. We answer.

questionWhat exactly is an AI agent?

An AI agent is an automated workflow that uses AI models for specific tasks — data extraction, classification, drafting, routing — while keeping humans in the loop for decisions that matter. It is not a chatbot that promises everything and delivers nothing.

questionDo you use ChatGPT for everything?

No. We use the right model for each task. Simple classification tasks do not need the most expensive model. Complex reasoning does. We match tool to task, not hype to budget.

questionDo I need technical knowledge?

No. We build the workflows and you operate them. If you can write emails, you can work with our systems.

questionHow much does an AI agent cost?

That depends on the workflow. Simple automations start in the low four-figure range. More complex agent systems cost more. We clarify this in the audit.

questionIs my data safe?

We work with European providers where possible, build audit trails into every workflow, and never use client data to train models. Data processing agreements are standard.

Which workflow eats most of your time?

The free audit finds the process with the biggest automation lever — with an honest assessment of what's worth it.

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